Shopping Centre of Excellence

On-selling of electricity to tenants within a shopping centre has long been considered as industry best practice. The asset owner has a significant investment in electricity infrastructure and a properly configured private electricity network (called an inset or embedded network) enables the owner to secure a return on that investment. The recurrent surplus from on-selling adds to the revenue stream of the shopping centre, ultimately contributing to its asset valuation.

A well managed embedded network should deliver $1500-$2000 per annum per shop surplus to the shopping centre administration.


EMS deal with 40 shopping centres in SA, whilst our parent WINconnect service an additional 50 in Vic, NSW, Qld and WA.

We aim to make you money and increase your asset value

Our philosophy is to help owners maximize the operational surplus of an embedded network. WE AIM TO MAKE YOU MONEY. Nevertheless, we appreciate that the industry does look for least cost billing solutions. To accommodate these competing objectives

  • maximizing profit though active management
  • least cost service delivery

we offer tiered service level to best suit client needs

Billing to a budget

The WINconnect group offers the most affordable billing operation in the market using the experience of our EMS division in Adelaide. The EMS tariff engine works in conjunction with centre management to determine tenant energy costs that can be billed with the monthly centre management rent package.


WINconnect Embedded Network Optimisation Audits (WENOA) can tell you where you are loosing electricity and profit. We offer this service on a performance basis. If we can find you some improvement by operating a site the WINconnect way, then we don’t get paid at all. In Adelaide, these audits are delivered by our metering experts SA Energy Services.

Tailored service levels

Some owners like the separation of rent and electricity – others like it bundled. In our full service suite (WIN Gold) we can send out WINconnect electricity invoices and manage the accounts receivable process. This creates a single point of responsibility for performance management with no scope for finger pointing.

Alternatively, we can give you a data feed so that you can take carriage of the invoicing and payment processing

Bulk Supply Bills 

The bulk supply contract through the gate meter into your shopping centre needs tight management. As a retailer in our own right, we have the skills and procedures to:

  • ensure that meters and meter numbers are properly recorded in the market systems
  • manage subtractions
  • validate network tariffs.

As part of our retro fit project, we will buy the power for the gate meter until all the metering and subtraction issues are finalized (six months) then hand the contract to your electricity retailer of choice